BBF Atlassian Cloud Migration
BBF Tools Moved to Atlassian Cloud – July 14, 2025
If You Previously Used Jira or Wiki (Data Center Account Holder)
You’ll now log in using Atlassian Cloud instead.
What to Do:
Go to: https://id.atlassian.com
Log in using your corporate email (the same one you used before for BBF tools).
Complete any setup steps if prompted (e.g., setting a name or password).
Access the tools directly:
Wiki (Confluence): https://broadband-forum.atlassian.net/wiki
Use the 4-dot menu in the top-left corner to switch between Cloud Tools..
If You’ve Never Used BBF Tools Before
Welcome! You’ll need to create an Atlassian Cloud account first.
You can go to our Customer Portal:
👉 https://broadband-forum.atlassian.net/servicedesk/customer/portals
There, you can:
Click “Sign-up Request”
If everything looks good, you will receive an email like this in a couple of minutes to access the BBF cloud tools:
Other ways to get help
Channel | When | How |
Anytime | ||
Slack | Work hours | Tag @krocha, @wlupton, or @aloginovs in #tools |
If you want to subscribe to email lists
Or you can go to our Customer Portal:
👉 https://broadband-forum.atlassian.net/servicedesk/customer/portals
There, you can:
Click “Mailing List Request”
You will see this form:
Fill out the information and select the email list to subscribe and click “send”. To unsubscribe, choose "unsubscribe" from the drop-down menu, as shown in the screenshots.
If you prefer, watch this quick video tutorial:
BBF Tools Atlassian (Bitbucket): October 6th, 2025
The final phase of our cloud migration will take place the weekend of October 4th, 2025. This will complete our transition from on-premise Jira, Confluence, and Bitbucket services to the cloud environment.
If you are not a Bitbucket or Bamboo user, there is no action required from you at this time.
The new Bitbucket will be part of the Atlassian Cloud suite.
Users with existing Jira or Confluence accounts will use the same credentials.
They will not need to create new accounts or reset passwords.
The Bitbucket icon will appear in their Atlassian dashboard automatically once access is granted. (You can also access it here: https://bitbucket.org/broadband-forum/workspace/overview/ )
All code repositories will now be hosted on the new cloud platform.
Members using Bitbucket and Bamboo: you can now access your repositories and continue work as usual.
Members not using Bitbucket or Bamboo: no action is required at this time.
If you encounter any issues, please contact help@broadband-forum.org for assistance.
If you notice any issues — especially anything that seems broken or prevents you from working — please report it through our help channels.